Progress integrate eTag key management into WorkshopPro
October has been another extremely busy month for the developers at Progress, with a ream of changes being made to the WebBuilder content management system, and an important new integration for the Aftersales Workshop software, WorkshopPro.
Dealers using the eTag workshop key management system now have the added benefit of details appearing on the electronic TCard.
The key benefit to Service staff is that they can now see where every service key and vehicle is located directly from WorkshopPro giving users up-to-date information, saving them time and improving customer communication as users are quickly able to direct users to their vehicle or locate the key.
Enabling this added time-saving functionality is easy enough for eTag users - a simple upgrade to the eTag software needs to be coordinated with their customer support desk (support@etagsolutions.com), and then Progress can set up the details in WorkshopPro to enable the TCard information.
About eTag
The eTag Key Management System is provided by iB Management Solutions Ltd who supply networked key management solutions to 40 per cent of the Mercedes-Benz network and 30 per cent of the BMW network in the UK. Customers include Porsche Retail Group, Mercedes-Benz Retail, BMW Park Lane, Essex Auto Group and Sytner Group. For more information go to http://www.etagsolutions.com/
For more information, please contact:
Logan Naidoo,
Sales Director
Progress DMS,
Tel: +44 (0)845 257 9305
Email: logan.naidoo@progressdms.co.uk