Telephone Systems
Progress DMS offer a sophisticated telephone system, which can if required, integrate with our Dealer Management Software giving an unrivalled level of control to the business in managing the communications with its customers.
The system is based on the Session Initiation Protocol (SIP) which is currently leading the advancement in flexible and functional phone systems.
SIP creates possibilities for system flexibility in multi-service networks beyond what IP Telephony can do on its own. More than IP enabling PBXs, Progress DMS sees SIP as a catalyst for creating a new paradigm of converged communications that offers enterprises:
- An open infrastructure for telephony and other communication services, designed to interoperate and provide value in a multi-vendor environment
- Powerful real-time telephony, conferencing, and secure enterprise-class instant messaging services, accessed through a single user identity
- Progress DMS Business Communication applications unleashed as modular services that can be integrated into enterprise applications to streamline business processes
- An extensible architecture designed to support the rapid deployment of new services, and to be the core infrastructure for next generation solutions that will use SIP to offer users unparalleled mobility capabilities across enterprise wireless and public cellular networks
Progress DMS SIP solutions open doors to new enterprise-wide process and cost-saving improvements based on the efficiencies delivered by SIP.