Kerridge / ADP Training Courses for Dealers

Your DMS will only ever be as good as the staff who are tasked with its operation. To ensure your dealership, division or group is truly optimising Kerridge / ADP to its full advantage, your employees need to be completely conversant with its functions. Your employees, your department, your dealership and your group will all reap the benefits from our training programmes.

Our professional implementation consultants and trainers are trained to work with most Dealer Management systems this includes ADP / Kerridge revision 7, 8 and KDMS.

We've put together a series of courses with individual dealerships and automotive retail groups in mind. We'll adapt our courses according to your needs to ensure your employees receive exactly the training they require to make your DMS work for your business.  

Basic Kerridge Training Courses Available

  • New User & Advanced User
  • Service
  • Parts
  • Vehicle Stock Books
  • Accounts
  • CRM / Marketing
  • Workshop Loading
  • Management Training

Bespoke ADP/Kerridge Courses

For management Technical training courses which tend to focus on the application, at PDMS Consultancy we not only have “off the shelf” training courses, but we can also develop training courses through our four step solution.

1. Evaluation
One or more of our consultants will work with you so as to understand the culture, ethic and language of the business. This doesn’t just mean a couple of short meetings with managers (although this is part of the overall process) but a more in depth period of evaluation.

2. Research & Design
The aim of PDMS Consultancy will be to provide you with your own specifically designed training programme, in your language and style - not as a consultants document manipulated just to fill a training need.

3. Delivery
Our delivery objectives are:
- To inspire rather than impress
- To listen and learn (if we don’t, why should you)
- To allow individual talents to flourish
- To inform without being condescending
- To have fun without devaluing either structure or content

4. Follow-up
Knowledge will tell us what to do, Skill shows us how to do it but ATTITUDE, the driving force will tell us why we should do something. 
- Why we should make customers not just sales
- Why we need to approach customers in a way that is not only different to but better than the competition
- Why a planned and prepared sales enthusiast will outperform a seasoned “Experienced Professional” with little or no extra effort
- Why our attitude to customers will shape their attitude to us as a business