Progress WorkshopPro

Workshop Control Overview

Control your workshop, and communicate effortlessly with each customer.

Progress WorkshopPro  helps increase customer satisfaction scores by greatly improving the customer contact process at every stage of the customer’s dealings with the Aftersales department.

The software is a web-based product for improving the daily management of Aftersales departments. The Workshop Control system tracks the progress of vehicles through the workshop from start to finish and provides a central, transparent system so that all members of the service team are aware of internal and customer communications.

Benefits Include:

• Workshop Control
• Electronic T-Card System
• User Accountability
• Improves Customer Satisfaction scores
• Two-way SMS Facility
• Overviews and Reporting
• Complaints
• Valeting
• Document Scanning
• Repeat Visits
• Controller Board
• Parts T-card Board
• Message Centre
• History