Reporting & Analysis

Vehicle Health Check reporting identifies the key reporting measurable in the process, providing management with valuable feedback for improved performance.

The reports are tailored to focus on both:

  • Missed Opportunities
  • Conversions & Sales Performance

Within this the reports and analysis identifies:

  • VHC total revenue and profit contribution
  • VHC performance measurable for each Technician and Advisor providing comparative performance analysis.
  • Average VHC performance statistics for trend and comparative analysis
  • Lost sales potential
  • Add-On Sales Volumes
  • Sales and conversion rates by Advisor
  • Percentages Sold / Declined / Deferred
  • Time each workflow task is with an individual (to identify process bottlenecks)
  • Comparative Reporting for Groups

The VHC reporting highlights both improvements in the VHC process and it highlights Technician and Advisor training requirements.

Two reports are produced periodically, one for Technician VHC Performance and one for Advisor VHC Performance.

The reports show the number of VHC's undertaken, the value of work identified and the conversion performance for each Technician and Advisor.

The information provides an excellent performance review and discussion document providing valuable feedback for performance improvement.

Advisor Performance Report