Workshop Booking

Key Benefits:

• Improves productivity and efficiency – The service booking module can increase workshop productivity and efficiency by better managing the work mix with customisable pre-determined controls over the booking of work.
  
• Telephone prompts – Service bookings clerks are prompted throughout the booking process with service information, offers or any other important pre-scripted dialogue. Controlled, complete information can then be built up for each booking, meaning there is less chance of any job being wrong, and increased up-sell opportunity.
  
• Timeslot Booking – Avoid the queues and the rush of all the day’s service customers turning up first thing at reception by allocating specific time slots for them to turn up and subsequently return to pick up their vehicle.
  
• Courtesy management – During the booking process if a courtesy is chosen (for instance courtesy car), all available courtesies are shown, allowing the user to offer other courtesies if vehicles are not available.